Privacy Policy for Flat Pack Assembly Professionals

Effective date: 4 June 2026

Flat Pack Assembly Professionals (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit www.flatpackassemblyprofessionals.co.uk, contact us, or use our services.

1. Who we are

Flat Pack Assembly Professionals provides flat-pack furniture assembly and related home service solutions in the United Kingdom.

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:

Email: [email protected]
Phone: 07359985140

2. Information we collect

We may collect and process the following personal information:

Your name.

Your email address.

Your phone number.

Your address and service location.

Details you provide in messages, booking forms, or quote requests.

Information about your enquiry, booking, or customer service request.

Technical information such as your IP address, browser type, device type, and website usage data.

3. How we use your information

We use your personal information to:

Respond to enquiries and provide quotes.

Arrange and deliver assembly or related services.

Manage bookings, invoices, and customer communications.

Improve our website, services, and customer experience.

Comply with legal, tax, and business obligations.

Send marketing messages only where permitted by law or with your consent.

4. Legal basis for processing

Under UK data protection law, we rely on one or more of the following legal bases:

Performance of a contract.

Legitimate interests.

Legal obligation.

Consent, where required, such as for certain marketing communications.

5. Sharing your information

We do not sell your personal information. We may share it only where necessary with:

Service providers who help us operate our business, such as website hosting, email, booking, payment, analytics providers or sub-contractors.

Professional advisers, such as accountants or legal advisers.

Law enforcement, regulators, or other authorities where required by law.

6. Cookies and analytics

Our website may use cookies or similar technologies to improve functionality, understand how visitors use the site, and support analytics or marketing. You can control cookies through your browser settings, and any cookie banner or preference tool on the website should be used to manage consent where required.

7. Data retention

We keep personal data only for as long as necessary for the purpose it was collected, including to provide services, meet legal obligations, resolve disputes, and maintain business records. When data is no longer needed, we will take reasonable steps to delete or anonymize it.

8. Your rights

Depending on your location and the circumstances, you may have rights to:

Access the personal data we hold about you.

Request correction of inaccurate data.

Request deletion of your data.

Object to or restrict certain processing.

Withdraw consent where processing is based on consent.

Request transfer of your data in some cases.

Complain to the Information Commissioner’s Office (ICO) if you believe your data rights have been breached.

9. Security

We take reasonable technical and organizational steps to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no website or electronic system is completely secure, so we cannot guarantee absolute security.

10. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we recommend reviewing their privacy policies before providing any personal information.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check this page periodically to stay informed about how we protect your information.

12. Contact us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

Flat Pack Assembly Professionals
Email: [email protected]
Phone: 07359985140